Terms & Conditions

Booking

  1. - Booking could be done by instant booking online, pay a deposit minimal IDR 1.000.000, and pay cash on arrival at our office.
  2. - Save your voucher in your smartphone,  as the user must show it to Ijen Miner Tour staff. 
  3. - All payments using credit cards (Visa and Master Card) and Debit cards processed via Payment Gateway and secured by encrypted 128 bit SSL.

Cancelation & Reschedule

  1. - Cancelation valid before 24 hours from scheduled arrival, No cancelation fee applied.
  2. - Last minute cancelation will be valid for reasonable causes such as natural disaster, riot, flood or accident.
  3. - Reschedule need advance confirmation, we will consider if we have availability or not for the new date. 

Refund Policy

  1. 0 - 1 Day before the scheduled arrival 75% refund
  2. 2 - 3 Days before the scheduled arrival 90% refund
  3. 4 - 7 Days before the scheduled arrival 100% refund

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Let's Talk!

Tell us anything about your plan, travel budget, even customize tour,our local expert will get back to you with answer as soon as possible. For last minute deal reach us by whatsapp for faster response.

Address

Jalan Stasiun Karangasem A7, Banyuwangi, 68431

Email

ijencomdev@gmail.com

Office hours

09.00 am - 09.00 pm (local time)