Terms & Conditions

Booking

1. - Booking could be done by instant booking online, pay a deposit minimal IDR 1.000.000, and pay cash on arrival at our office.
2. - Save your voucher in your smartphone,  as the user must show it to Ijen Miner Tour staff. 
3. - All payments using credit cards (Visa and Master Card) and Debit cards processed via Payment Gateway and secured by encrypted 128 bit SSL.

Cancelation & Reschedule

1. - Cancelation valid before 24 hours from scheduled arrival, No cancelation fee applied.
2. - Tour could be cancel by Ijen Miner Tour caused by a natural disaster, riot, flood (full refund)
3. - Reschedule need advance confirmation, we will consider if we have availability or not for the new date. 

Refund Policy

1. 0 - 1 Day before the scheduled arrival 25% refund
2. 2 - 3 Days before the scheduled arrival 75% refund
3. 4 - 7 Days before the scheduled arrival 100% refund